Latest Voice of the Customer Articles(Page 256)

Hootsuite Conversation: Real-Time Chat for Community Managers

Apple iPhone Sales Up, User Satisfaction Down for iOS 6.0

Discussion Point: From Data to Decisions - Real-Time Analytics Support the Customer Experience

Interview: Brian Clifton on Cutting Through Data Noise and the Future of Analytics

Forrester: Global Processes for a Local Customer Experience

Three Reasons to Fear Content Marketing

Taggstar Helps Improve Your Web Experience With Interactive, Engaging Images

Adobe Rolls Out PhoneGap Build for Cloud-Based Mobile Apps

Google+ Hits 400M Members - What Does It Mean?

Magus Web Quality Management Vendor Rebrands As ActiveStandards

Reaching the Empowered Customer with Data-Driven Marketing

Oracle Debuts Free Version of its ADF Application Building Tools #oow

PaperThin Summer 2012 Release Goes Social, Adds More Google Analytics

Apple And Twitter Engage in an Updated Version of the Cold War

The ROI of Digital Channel Shift

Samsung Updating Galaxy Devices to Android 4.1 Jelly Bean

Don't Learn Social Media on the Fly

Oracle OpenWorld 2012 Preview: Customer Experience Summit #oow

Web Experience: Lean Usability as a Design Model

Oracle Intros New Financial Analysis Apps for Better Customer Insights

Building a Social Media Team: The Community Manager

Three Big Data Rules to Live By

iPhone 5 Sells Five Million Over the Opening Weekend

This Week: The Death of Web Analytics + iPhone 5 Goes Enterprise

Weekend Reading: Your Customers Know What They Want, Do You?

Osmek Shifts From Framework Web CMS to Content API Solution

The Dreamforce Takeaway? Salesforce Gears-up to Takeover the Enterprise