AI in Call Centers(Page 243)

It's Official: Salesforce Completes ExactTarget Acquisiton

WordPress 3.6 Release Candidate Ready

Prss Offers Cloud-Based Magazine Publishing Tool for iPads

Mobile Web: Responsive Design or Separate Mobile Site, App

Weekend Reads: Future Proofing Your Mobile Experience + Building SharePoint Solutions

This Week: Better Mobile Customer Experience + The Price of Social Connectivity

Testing Mobile Devices is About More than Vendors, It's About Device Versions

Forrester: Marketing Automation Is 'Table Stakes;' Using Customer Behavior Is the 'Winning Hand'

Microsoft Cutting $150 Off Windows 8 Surface RT Tablet Prices

How Millennials Are Influencing a New Era of Digital Marketing [Infographic]

Instagram Video + Photo Posts Can Now Be Embedded

5 Ways Social Media Insights Can Influence Your B2B Marketing

Forrester Report: Tag Management Becoming Data Distribution Tool

4 Steps Toward an Improved Customer Journey

Nokia Launches Lumia 1020 Photo-Grade Smartphone

The Mobile Digital Experience [Infographic]

Aspect Software Buys IVR Provider Voxeo for Multi-Channel Customer Service

FlixMaster Brings Interactive Video Marketing to iOS, Android

KISSMetrics Releases iOS Google Analytics App

Proposed W3C Standard for e-Commerce Customer Data Moves Forward

Forrester Wave for Social Depth Platforms: Lithium, Jive, Acquia, Telligent

Supply Chain Symphony: Three Trends, One Prediction

Small Businesses Missing Out on Big Mobile Opportunity

Is Your CIO On Board with Digital Analytics?

Usability Expert Jakob Nielsen Addresses the Speedy Problem of 'Too Fast' UIs

Augmented Reality Technology Could Benefit Marketers

Three Imperatives to Ensure Your Mobile Experience is Future-Proof