AI in Call Centers(Page 324)

Intuit Acquires SaaS Marketing Automation Provider Demandforce

Web Experience: How Useful is Your Website?

This Week: Creating Great Mobile Experiences + Is Google Drive Compelling?

Inbound Writer's New Topic Buzz Module Adds Twitter Analysis

PaperThin's CommonSpot Web CMS Adds Video Deployment by Brightcove

Webtrends New Analytics Heatmaps: Real-time and In Color

IBM's Take on Web Experience Management, Customer Experience is Only a Part

Telligent Adds New Social Layer to Sitecore Websites

Box Focuses on Developers, Partners With API Overhaul, 15 iOS Apps

The Power of In-Person Collaboration, Downfall of Conversation

Social CRM Collides with Big Data for Effective Engagement #sugarcon12

Hootsuite Social Media Monitoring Now Includes RSS Feeds, MailChimp

Why Your Mobile Strategy is All Wrong and What to do About It

Tealium Creates Partner Program for Tag Management

How to Maximize the Potential of Localized Marketing

Google Ad Words for Video Out of Beta, Ready for You

Posers: The One Thing I Hate More Than SharePoint

This Week: The Rise of DAM + Optimizing Web Experiences

Social, Media, Consumer Featured at Demo 2012 Day Two #demo12

Clickthrough Method Challenged in Vindico's Video Ad Effectiveness Study

Scribit Turns Content Sharing into Marketing with New Platform

Tumblr Changes its Tune on Ads Starting May 2

Dachis Group Integrates Facebook Insights into Social Performance Platform

Are Web & Mobile Experience Managers Up to the Customer Experience Task?

Webtrends, A Key Partner in Facebook's New Preferred Marketing Developer Program

How Much Would You Pay For A Fan? #SMAS12

Maximize Social Media Marketing with QR Codes