Daniel Rodriguez
Daniel Rodriguez is an experienced marketing executive, entrepreneur, family guy and musician who uses daily meditation to manage life’s intense moments. He currently serves as the CMO of Simplr, where he’s leading a team that is redefining the way brands deliver customer service. Before Simplr, he served as VP of marketing for Seismic and as co-founder of multiple companies including Indivly Magic and PrizeTube. A native of Cleveland, he’s been a Bostonian since earning a BA from Harvard and an MBA from the MIT Sloan School of Management.
He recently released a new book, Experience is Everything: Winning Customers’ Hearts, Minds, and Wallets in the Era of NOW CX.
Please Note
If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.
Daniel's Recent Articles
- It’s Time to Redefine Conversational Commerce Apr 19, 2022
- 3 Ways CX Can Become a Driver of Business Strategy Feb 18, 2022
- We Know Chatbots Are Falling Short, But Why? Jan 25, 2022
- Beware the Customer Experience Metrics Manipulators Dec 16, 2021
- Inflation Is No Excuse to Cut Customer Experience Programs Nov 5, 2021
- A Guide to Marrying Bots and Humans for Exceptional Customer Service Sep 13, 2021
- We've Forgotten the Most Important Part of Personalization Aug 18, 2021
- The Future of Work Is Here: How Will Customer Service Adapt? May 5, 2021
- Customers Are Impatient. Here's What to Do Nov 13, 2020