Dominic Smith


Austin, TX, US


Customer Experience

Dominic Smith is a senior writer and content strategist for Rackspace Hosting and Rackspace Digital, the digital marketing infrastructure specialists. He has worked for many years as a technical writer and freelance copywriter, covering software, innovation and customer success stories for companies big and small, from startups to the Fortune 100. His writing has appeared widely, including in The Atlantic, Texas Monthly, and on The Next Web. He is also the author of three novels with Simon & Schuster and has taught writing at several universities, including Rice and the University of Texas at Austin; more details can be found at

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