Genesys

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Genesys® powers more than 25 billion of the world’s best customer experiences each year. Their success comes from connecting employee and customer conversations on any channel. Every day, 11,000 companies in more than 100 countries trust their No. 1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, they build solutions that mirror natural communication and work the way you think.

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For nearly two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

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Today the CMSWire community consists of over 5 million influential customer experience, digital experience and customer service leaders, the majority of whom are based in North America and employed by medium to large organizations. Our sister community, Reworked gathers the world's leading employee experience and digital workplace professionals.

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