Laura Bassett

Contributing Author
Laura Bassett avatar
Reporting from
Tampa, Fls.
Customer Experience
Laura Bassett is VP NICE CXone Product & Solutions Marketing. Throughout Laura’s 25+ year career, she has defined business strategies and established best practices that drive revenue for companies that include Texas Instruments and Avaya. Laura’s extensive experience and expertise make her a sought-after subject-matter expert who is regularly featured in industry publications — and she’s written numerous blogs and articles ranging from customer experience to disruptive technologies.

Laura’s Recent Tweets