Editorial
Customer Experience
CRM's Evolution: Mobile is Just the Beginning
Martin Schneider, the vice president of corporate communications at SugarCRM, has spent the past two decades as a journalist, analyst and marketer in the CRM industry.
His prior experience includes that of enterprise software analyst for the 451 Group and news editor for CRM Magazine. Martin is a passionate, vibrant voice speaking to the value of putting customers first, and leveraging modern technology to do so. You can follow him on twitter at @mschneider718.