Pamela McGlone

Contributing Author
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Customer Experience, Analytics
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Pamela McGlone is the vice president of Customer Experience Transformation at Alorica. She and her team help their clients use data to make lives better, improve customer experience and reduce costs. 

Pamela is a dynamic and strategic thought leader with a passion for delivering service excellence. She has expertise in helping fast-paced, customer-focused organizations achieve world class customer experience results and business growth through proven leadership, creative problem solving, cross-functional collaboration, insight and innovation.

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