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This Week: 6 Key Elements of Customer Communities + Tips for Better Social Collaboration

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Community Building
Customer Communities are a key part of most marketing strategies. But should you build your own community? That's a question you need to ask yourself. Check out our infographic showing 6 key elements of communities.

Early Days for the Digital Workplace
A recent study shows that the workplace has far to go with social, mobile and cloud. For those working on social, here's how you can make social collaboration features more meaningful.

Information Driven Innovation
Technology plays a key role in information driven innovation. Take some time to think about how your data can drive business value.

Google Hangout on Communities
Want to learn more about customer communities? Join us on April 11 at 9am PDT, 12pm EDT for our Google Hangout on the role of communities in customer experience strategy. Get your details here.

Understand Big Data's Impact on Web Experience
If your email system isn’t talking to your CRM, and neither are connected with your web front end, are you really ready to tackle a Big Data project?
> Read the White Paper

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About the Author
Barb Mosher Zinck

Barb worked for CMSWire from November 2007 through October 2013. She has over 10 years’ experience as an IT solutions architect focusing on content management and enterprise collaboration. Connect with Barb Mosher Zinck:

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