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This Week: Better Mobile Customer Experience + The Price of Social Connectivity

1 MINUTE READ|Customer ExperienceCustomer Experience|Jul 12, 2013
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Creating Great Mobile Experiences
There's no question that a mobile presence is necessary, but there's no consensus on how to get there. Thankfully there are strategies and tools that make building a great mobile experience easier.

Social Connectivity at a Cost
What price do we pay for all the connectivity that the digital world provides? In a new column, contributor Stowe Boyd takes a look at what we gain and what we lose when we use social tools, advocating for a new social contract before moving forward.

One Love, One Microsoft
The wait for Microsoft's reorganization plan is over, but does the new, unified Microsoft signal a more agile organization or more of the same?

Live Webinar: Create Website at Scale - An Experience Management Imperative (Jul 25)
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About the Author

Siobhan Fagan is the editor in chief of Reworked and host of the Apex Award-winning Get Reworked podcast and Reworked's TV show, Three Dots. Her reporting focuses on AI agents in the enterprise, digital employee experience, the evolution of learning and coaching platforms, and how organizations structure knowledge for AI retrieval.

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