Articles
Tag: digital
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CX and Marketing Conferences for Fall 2021
You still have time to experience conference season in 2021, especially with the rise of virtual events allowing you to attend from anywhere.
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Coveo and VHT Make Acquisitions, HubSpot Updates Its Suite & More CX News
Covering the news of the week in customer experience and digital marketing software news, leading with Coveo's acquisition of Quibit.
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Are Supply Chain Shortages Damaging Your Brands Customer Experience?
Are supply chain shortages now damaging your brand's customer experience?
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11 Considerations for the Future of Jamstack Web Development
Jamstack is being bandied about a lot, but is it right for your business? We've caught up with experts on how this development practice is going to shake out.
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The Tools Enterprises Need to Enable Hybrid Workplaces
With an increasing number of workers now splitting time between home and office settings, new research shows where technology is needed.
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BetterUp Nets $300 Million to 'Democratize' Employee Coaching
The latest funding round values the company at $4.7 billion and signifies investor confidence in the growing role of technology-enabled coaching at work.
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Create Better Customer and Employee Experiences With Experience Level Agreements
XLAs allow organizations to ensure a standard of excellence for the experience of those using the product or service, covering areas that an SLA does not.
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Why Your Culture of Digital Experimentation Is Failing
Modern marketing strategy is a tug-of-war between assumptions and absolutes; gut instincts and concrete data.
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ICYMI: Desktop-as-a-Service Is on the Rise, Marketing Lessons from Facebook's Outage
Collecting some of our stories from the past week on CMSWire in the areas of customer experience and employee experience.
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The Sometimes-Overlooked Key Ingredient for Digital Success: Your People
Various studies find that upwards of 70% of digital initiatives fall short of delivering on expectations.
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Takeaways and the In Person Experience at Content Marketing World 2021
Content Marketing World's theme this year was “Connections,” and after 18 months of physical separation, reconnecting was amazing.
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Intranets Are Back, But Not How They Used to Be
Once considered a static digital bulletin board, intranets now have the potential to support vibrant communities which add to positive employee experiences.
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4 Digital Workplace Conferences to Attend in Fall 2021
The last 20 months have been jam-packed with lessons learned in the digital workplace. Good news is there are conferences this fall to learn more.
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Why Facebook Discontinued Facebook Analytics
Facebook will retire its analytics tool June 30. Here's why marketers should view that as a good thing.
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