Articles
Tag: digital
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Is Your Company Data-Driven or Data-Informed?
The differences between being data driven and data informed and why sometimes it pays to use one or the other.
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How Multimodal Design Will Impact the Future of Customer Interactions
Adding visual and touch to voice provides users with an experience that leverages the best these elements offer, while minimizing the weaknesses of each.
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Suresh Sambandam: 'The Time Has Come to Reimagine the Digital Workplace'
Kissflow CEO Suresh Sambandam discusses lifelong learning, designing a digital workplace that works for all and more in our latest interview.
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A Brief History of Agile Marketing
Agile might be considered an obscure marketing buzzword, but knowing its history can demystify its purpose.
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Digital Assistants Help Bring Consumer-Grade Experiences Into the Workplace
Introducing a digital assistant into your workplace is a relatively easy first step towards bringing consumer-grade experiences into your workplace.
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Making the Customer Part of the Culture
Digital can be a window or a wall. How many windows are you creating into the world of your customers?
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Why Enterprises Are Turning to Best-of-Breed Technology
Developing, building and installing digital and marketing tech can be difficult, so enterprises are looking to best-of-breed to solve the problem.
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NICE Acquires Brand Embassy, Adobe Updates Personalization Engine, More News
NICE acquires Brand Embassy, SugarCRM buys Salesfusion, Tealium raises $55 million and more customer experience news.
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OpenText Content Services for SAP Cloud, Office 365 Migration Concerns, More News
SAP and OpenText announce deeper partnership, Microsoft unveils Fluid Framework, Office 365 migration security concerns and other news.
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How Customer Expectations Powered the Evolution From CMS to DXP
The evolution from web CMS to digital experience platforms was a natural one, pushed along by customer demands and expectations.
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4 Ways to Tell a Better Visual Story and Improve Customer Experience
With 90% of purchase decisions made subconsciously, the experience a visual story creates can be the key to success.
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Take the Hybrid Road to Digital Excellence
Technology transformation doesn’t happen overnight, regardless of what vendors might like you to believe.
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5 Ways to Get More Engagement From Your Tweets
Tips to boost engagement on Twitter — whether for your business or your personal brand.
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Top 10 Product Information Management Systems
Looking for a PMI or Product Information Management System for your organization, Here are ten picks from Forrester's worth takiong a look at.
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