Articles Tagged "Salesforce"

News
Article
Customer Experience
Salesforce to Acquire Regrello for AI Workflow Automation
News
Article
Contact Center
Genesys Secures $1.5B Investment From Salesforce & ServiceNow
News
Article
AI News
Salesforce Launches Agentblazer Legend: New AI Certification for Enterprise Professionals in 2025
News Analysis
Article
Customer Experience
Agentforce 3: Salesforce’s Latest Bet on the Future of Agentic AI
News Analysis
Article
Customer Experience
Could Salesforce-Informatica Acquisition Create a Data Queen?
Editorial
Article
Digital Marketing
The Predictive Analytics Models Marketing Leaders Should Know
News Analysis
Article
Customer Experience
The Self-Service BI Bottleneck Is Back—Can Agentic AI Fix It?
Editorial
Article
Customer Experience
Salesforce Introduces Agentforce for Retail: Automation Meets Personalization
News
Article
Digital Workplace
Salesforce Brings an End to the 'Work of Work'
Interview
Article
Customer Experience
Marc Benioff’s Blueprint for CX Success with AI-Driven Customer Agents
News
Article
Customer Experience
Will Agentforce Be the Most Significant Innovation in Salesforce's History?
Editorial
Article
Customer Experience
Will Salesforce Upend Its CRM Strategy With Generative AI?
Feature
Article
Customer Experience
The AI Advantage: Is Your CX Falling Behind?
News Analysis
Article
Contact Center
How Does Microsoft's Contact Center Play Shake up the Industry?
Feature
Article
Customer Experience
What You Need To Know About Salesforce Certifications
Editorial
Article
Digital Experience
Unleashing Data's Potential: Final Insights From the Tableau Conference
News Analysis
Article
Digital Marketing
Salesforce Tableau Champions Data-Driven Decision Making at Annual Event
News
Article
Customer Experience
Salesforce-Informatica Deal Falls Apart
News Analysis
Article
Digital Marketing
Will Alphabet Acquire HubSpot?
Product Review
Article
Customer Experience
Microsoft Dynamics vs. Salesforce CRM: Who Wins?
News
Article
Customer Experience
Salesforce Raises Software List Prices for First Time in 7 Years
News
Article
Customer Experience
Salesforce Introduces AI Cloud: Generative AI Infusion Into CRM
News
Article
Digital Experience
Salesforce Expands AI Arsenal With New Marketing Tools and Partnerships
News
Article
Digital Experience
Salesforce Brings Conversational AI to Work With Launch of Slack GPT
News
Article
Digital Marketing
Hootsuite Launches OwlyWriter AI as Social Media Management Market Heats Up
News Analysis
Article
Customer Experience
A New Era of AI Transformation in the CRM Industry Arrives
Editorial
Article
Digital Marketing
How to Show Business Value With Your ABX Marketing Initiative