Concept Searching, Inc.
Concept Searching, Inc. is a software vendor specialized in conceptual metadata generation, auto-classification and taxonomy management. The technologies integrated with Concept Searching’s Smart Content Framework™ encompass the entire portfolio of unstructured and semi-structured information assets in on-premise, cloud or hybrid environments.
- HQ Location
- United States
- Year Founded
CX teams should be composed of members from across the organization, who bring a wide variety of skills.
Most risk and compliance tasks require experience and judgment, and can’t be automated at scale.
In your role as a leader, you need to maintain your emotional equilibrium, be calm to help your teams maintain focus.
A customer experience strategy is only as good as your organization's ability to implement and execute that strategy.
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