Editor

Editor is a Slovenia-based web development agency offering franchising programs and developing companies its own CMS system.

Company Info

Dec 18

The 7 Habits of Highly Effective Customer Experience Leaders

Stephen Covey’s 7 Habits offer a surprisingly practical blueprint for CX teams navigating AI, alignment and rising customer expectations. Continue reading...
Dec 18

Salesforce Signs Deal to Acquire Qualified, Adding Agentic Marketing to Agentforce

Salesforce moves agentic AI deeper into marketing, aiming to turn website engagement into autonomous pipeline generation. Continue reading...
Dec 18

The End of the Click: The First Touchpoint Is No Longer Your Website

In an AI-driven web, customers meet your brand inside a model long before they land on a page. Continue reading...
Dec 17

Customers Aren’t Shopping Your Category — Stop Pretending They Are

Most switching happens only after a shock. Until then, advertising competes against inertia, habit and the desire not to think. Continue reading...
Dec 17

Is Trust the Metric That Matters Most in CX?

For us, yes. And you do that by listening at scale. Continue reading...