Editor

Editor is a Slovenia-based web development agency offering franchising programs and developing companies its own CMS system.

Company Info

Oct 17

Africa: Service Delivery’s Hidden Gem

Africa’s potential is improving and often overlooked. Learn why organizations should consider the region when evaluating new delivery locations. Continue reading...
Oct 17

Social Proof and the Confidence Gap: What CX Leaders Can Learn From B2B Buyers

The influence of external proof is important — but lasting impact comes from building it inside your organization. Continue reading...
Oct 17

Your Boss Needs a New CX ROI Language: The Customer Asset Model

If customers fuel our growth, it’s time to treat them as assets and measure CX with a unifying model that measures value and outcomes aligned with your C-suite. Continue reading...
Oct 16

AI vs. The Creator Economy: Will Meta’s Vibes and Sora 2 Kill the Influencer Star?

CMOs face a new creative calculus — balancing efficiency with authenticity in a world where algorithms can outpost influencers overnight. Continue reading...
Oct 16

NiCE Launches AI Ops Center for Enterprise CX Reliability

NiCE introduces operational control layer to ensure AI Agent performance across customer experience environments. Continue reading...