Global Document Services

Global Document Services is a fully-insured document scanning and paper shredding company, serving professionals nation-wide.

Company Info

Feb 9

Messaging Apps Are Rewriting Customer Service — Quietly and Asynchronously

Asynchronous messaging, RCS and conversational AI are reducing contact center pressure while meeting customers where they already spend their time. Continue reading...
Feb 9

When Headless CMS Met Real Marketing Workflows

What the headless rush taught the DXP market about collaboration, velocity, and real-world workflows. Continue reading...
Feb 9

AI Agents Are Leaving the Chat Window—and CX Leaders Are on the Hook

Davos made clear that conversational AI is becoming ambient, persistent and experience-defining, not just another digital channel. Continue reading...
Feb 6

Digital Experience Orchestration, AI Agents and Harmonization on Full Display at Ibexa Summit

At its Lisbon Summit, Ibexa laid out a vision for agentic AI built with guardrails, accountability and customer trust at the center. Continue reading...
Feb 6

The Chief Marketing Officer Super Bowl: Patriots vs. Seahawks

Two CMOs revive a Patriots-Seahawks rivalry, blending Super Bowl predictions, city pride and leadership lessons under pressure. Continue reading...