htmlArea

htmlArea is a group of independent developers focused on delivering WYSIWYG products for web editors.

Company Info

Jan 8

Your CX Dashboard Misses the Moment That Matters Most

Why emotional context is the missing layer in customer analytics — and how AI makes it visible. Continue reading...
Jan 8

What Are the Best Customer Experience Conferences for 2026?

Upskill, shake a tail feather and network at these top customer experience conferences in 2026. Continue reading...
Jan 7

What Really Defines AI-Mature Contact Centers in 2026

Over-automation, weak governance and poor design choices expose why AI maturity is a leadership problem, not a tech one. Continue reading...
Jan 7

Signal vs. Noise: Why Content Marketing Must Say Less — and Mean More

A Chiang Mai night market shows why attention isn’t won by volume — it’s earned by signal. Continue reading...
Jan 7

4 Ways AI Breaks Marketing Trust — and What Comes Next for 2026

AI-generated content, agentic browsers and automation shortcuts are reshaping where trust lives and which channels still work. Continue reading...