The Hub is owned and supported by Pancentric Digital. The company, Pancentric Digital, is a strategic digital agency that uses design thinking to drive service design, innovation and digital delivery. Its key services are strategic consulting, web design and development and digital marketing. Its areas of expertise include Strategy and Planning, Campaign Management, Technical Consulting and Support, Training and Account Management.
- HQ Location
- United Kingdom
- Year Founded
Products by Hub
Instead of mapping your customer journey and then figuring out what to do with it, begin the mapping process with specific operational goals in mind.
VR and AR tools have graduated from gaming experiences to business experiences that positively affect the bottom line.
AI and ML once again stole the spotlight at this year's re:Invent, showing AWS's relentless drive to live up to its "broadest and deepest cloud platform" goal.
Yes — product, price and performance matter, but customer experience is now the basis of differentiation for most businesses.
Making it as quick and easy as possible for customers to find answers and resolve issues should be top of mind for today's support leaders.