Ingeniux is a provider of web content management and social business software for customers worldwide and in a wide range of industries. Its platforms cover the range of customer experience needs from web content management to digital marketing to intranets, extranets and customer communities. The company also provides professional services, such as technical support, site support, training and website implementation.
- HQ Location
- United States
- Year Founded
Catching up on the latest in customer experience software news.
Technical documentation plays a larger role in the customer journey — pre and post purchase — than most businesses currently account for.
Research has shown CIOs and IT have a more prominent role in digital experience technology selection than you might think, but partnership might be key.
According to research, the average enterprise leverages 91 martech tools. Is that far too much, or is that just the reality of marketing in 2019 and beyond?
Live chat can deliver an exceptional customer experience, but only when implemented correctly.