Maik Jablonski

Maik Jablonski is an independent developer engaged in Jease CMS delivering. The system is designed to serve any individual or company.

Company Info

Dec 15

PolyAI Raises $86M Series D for Enterprise Voice AI

London-based conversational AI provider tops $200M in total funding to scale agentic customer service platform globally. Continue reading...
Dec 15

Wasn't NPS Supposed to Be All But Gone This Year?

Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around. Continue reading...
Dec 12

AI’s Biggest Problem in Digital Experience: It’s Mostly Cosmetic

Surface-level automation gets billed as intelligence. Here’s how to separate genuine innovation from the marketing sparkle. Continue reading...
Dec 12

Customer Data Whispers, AI Answers: A New Playbook for 2026

The shift from reporting to reasoning is here. Data is talking back, and companies that listen early are pulling ahead. Continue reading...
Dec 12

Why AI Alone Can’t Help Your Digital Experience Platform Evolve

DXPs evolve only when AI is fed real patterns, constraints and versioned context—not just conversational prompts. Continue reading...