Netkinetic is a software development agency for small, medium, and large businesses. This company is focused on developing custom software for use on the web.
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CX teams should be composed of members from across the organization, who bring a wide variety of skills.
Most risk and compliance tasks require experience and judgment, and can’t be automated at scale.
In your role as a leader, you need to maintain your emotional equilibrium, be calm to help your teams maintain focus.
A customer experience strategy is only as good as your organization's ability to implement and execute that strategy.
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