Seneca

Seneca is a Dutch company providing web solutions for interactive communication. Its services are used by a wide range of international businesses.

Company Info

Dec 17

Customers Aren’t Shopping Your Category — Stop Pretending They Are

Most switching happens only after a shock. Until then, advertising competes against inertia, habit and the desire not to think. Continue reading...
Dec 17

Is Trust the Metric That Matters Most in CX?

For us, yes. And you do that by listening at scale. Continue reading...
Dec 17

Beehiiv Launches Automations v3 Workflow Builder for Publishers

The newsletter platform's update delivers behavior-based triggers and redesigned dashboards to help creators track subscriber journeys. Continue reading...
Dec 17

3 CX Leadership Moves That Matter More as AI Scales

AI is table stakes. Standing out requires cross-industry thinking, frontline agility and knowing when tech must step aside. Continue reading...
Dec 17

The CX Teams Moving Fastest Are Rewriting How AI Research Works

As customer expectations accelerate, CX leaders are turning to synthetic research and agentic AI to test experiences before customers ever feel the friction. Continue reading...