Squiz is an open source software services company providing consulting, design, development, implementation, training and global support services. It serves sectors including education, financial, non-profit, and more.
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The working from home (WFH) mandate has inspired a love-hate relationship in many of us. What we lose in our daily commutes, we gain in digital fatigue. Too many ZOOM meetings, too much time online, too many demands are all common complaints. I previously wrote about digital overload, Conti...Read more
As organizations around the world continue to make their way through the post-pandemic environment, brands that have been able to adapt quickly are coming out ahead. Whether it’s responding to changing customer behavior, or implementing new ways of working, having the tools to support these eff...Read more
Although for many organizations artificial intelligence may be a work in progress, its rapid spread across the enterprise has led Gartner to predict that by 2024, 75% of organizations will shift from piloting to operationalizing artificial intelligence (AI). Continue reading...
One of the simplest ways to improve customer experience is to improve the experience of employees. Implementing a voice of employee, or VoE, program gives leaders insight into the lives of workers, all the way from onboarding to ongoing learning initiatives to carrying out their daily tasks. Co...Read more
Between an incoming tide and outgoing tide there is the slack tide, a body of water that seems still but is actually changing direction. Continue reading...