Squiz is an open source software services company providing consulting, design, development, implementation, training and global support services. It serves sectors including education, financial, non-profit, and more.
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It has been difficult to quantify the impact of information management on productivity, but recent research shows just how bad it can be.
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Leading enterprises recognize the rising number of service requests as an opportunity to innovate and incorporate AI.
Larger organizations have the advantage when it comes to AI and ML initiatives, but out-of-the-box solutions are making some of the gains available to SMBs.
A look at how organizations are implementing voice technology for their organization's customer experiences.