Customer Connect Expo Atlanta 2026

A two-day Atlanta expo bringing together CX and contact center professionals for sessions, vendor showcases and networking.

Customer Connect Expo Atlanta 2026 runs Sept. 9-10 at the Georgia World Congress Center in Atlanta, GA. The event focuses on customer experience (CX), contact center operations and CX technology, drawing professionals across strategy, operations and related technology sectors.

The expo features over 100 expert sessions, 200+ vendors and 50+ hours of programming spanning keynotes, masterclasses, seminars and networking opportunities. Attendees gain exposure to the latest trends, challenges and best practices in CX and contact center innovation.

Customer Connect Expo Atlanta 2026 Themes

• Customer Experience Strategy — Methods to transform and improve CX strategies across industries
• Contact Center Innovation — Latest technologies and practices in contact center operations and management
• AI & Human Synergy in CX — Integration of AI in contact centers with human agents to enhance customer interactions
• BPO Industry Trends — Emerging trends and best practices in business process outsourcing (BPO) related to CX
• Healthcare CX Solutions — Specialized contact center solutions for healthcare providers, focusing on insurance and patient care

Who Should Attend Customer Connect Expo Atlanta 2026

The event targets senior and practitioner-level professionals working across CX and contact center disciplines, including:

• Enterprise CX leaders — Executives overseeing customer experience strategy and transformation
• Contact center operations professionals — Managers and directors responsible for contact center performance
• CX technology professionals — Practitioners evaluating and implementing CX platforms and tools
• BPO industry professionals — Outsourcing leaders focused on CX delivery and innovation

Customer Connect Expo Atlanta 2026 Sponsors and Media Partners

• AIwire
• All Tech Magazine
• AmericaRetail & Malls
• ATMmarketplace.com
• Auto Tech Outlook
• Automation & Self-Service
• BigDATAwire
• Biometric Update
• Blacks in Performance Marketing
• Business Management Review
• Call Center Journal
• CIO Insights
• CIOReview
• Cloud Tech Gurus
• Coruzant Technologies
• CSM Magazine
• CXOTech
• Fintech Finance News
• Healthcare Tech Outlook
• MarTech Outlook
• Retail Customer Experience
• Retail Tech Insights