CMSWire Tweet Jam: The Fresh Start Effect and the Future Workplace #DigWorkChat


The pandemic has "challenged expectations about people's ability to work remotely and confounded expectations about people's ability to change" as contributor Steve Bynghall wrote. Video calls became the default communication method, managers scrambled to learn new methods of leading their teams and IT administrators traditionally tasked with securing one office site now found themselves securing thousands. But with such seismic change comes the opportunity to deliberately rethink how we work.

Hengchen Dai, Katherine L. Milkman and Jason Riis identified the "fresh start effect" in 2014 as a period when people are more motivated to reach goals, effect change and overcome previous obstacles. Does the pandemic provide us collectively with such an opportunity? If so, what practices and lessons from the last few months will we take with us as we move forward and what practices will we retire?

Join Us on Twitter

Join in on Aug. 27 at noon PT/  3pm ET / 20:00 BST as we discuss the workplaces we'd like to build. Everyone from the CMSWire community is invited to take part using the #DigWorkChat hashtag.

The Questions

All Tweet Jams take twists and turns and this one is sure to go down some rabbit holes, but the questions below will guide the discussion:

  1. What has the pandemic revealed organizations could do that was previously thought impossible?
  2. What practices emerged during this that we should carry forward? What practices should be dropped?
  3. What purpose will centralized physical offices serve in the future?
  4. What sort of leadership do we need to create the workplace of the future?
  5. What role do middle managers play?
  6. What area(s) of the business need to be reconfigured to better support a new style of working?
  7. This has been a period of forced experimentation for many of us. How do we carry that spirit of experimentation forward without (hopefully) the external pressure?
  8. What one (workplace-related) outcome would you like to see come out of all this?

Participation Guidelines

A few things to keep in mind:

  • Introduce yourself with your first #digworkchat tweet. Tell us a little about yourself.
  • Answer question one with A1, question two with A2, etc. — and always include the #digworkchat hashtag. For example, "@bigbird A3 Offices will be used sparingly for specific all hands meetings. #digworkchat"
  • Be respectful of others.
  • Have fun!

If you're confused how to join a Tweet Jam, read this.

We look forward to seeing you there.

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