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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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News Analysis
Entrance to the Federal Communications Commission headquarters building at 445 12th Street SW in Washington, D.C., featuring glass doors and the agency name displayed above the entrance.
FCC Offshore Call Center Proposal Puts Customer Experience Leaders on Notice
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Editorial
Two podcast hosts wearing headphones record an episode at a desk with microphones, audio mixer and laptop in a modern brick-walled studio.
9 Podcast Marketing Advantages CMOs Should Not Ignore in 2026
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Editorial
Empty red theater seats under warm marquee lighting, symbolizing the idea of “feedback theater” where appearances can mask what is really happening behind the scenes.
Your NPS Strategy Is Becoming ‘Feedback Theater’
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Six dogs of different breeds sit around a modern conference table in a glass-walled office, dressed in a mix of colorful women’s blazers and tech-startup style outfits like hoodies and casual jackets, using their paws to interact with laptops, papers and coffee cups during a boardroom meeting.
Is Your C-Suite Close to Your Customer Experience?
Old and new sections of the Florida Keys Overseas Railroad bridge stretch across turquoise ocean water on concrete piers under a bright blue sky.
Medallia Report Finds the Customer Experience Gap Is Getting Worse
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The Top Challenges Facing CMOs in 2026
Modern call center office with agents wearing headsets and working at desktop computers in an open-concept workspace with exposed brick and ductwork.
26 Call Center Statistics Every CX Leader Should Know for 2026
Customer in a car receiving a takeout bag through a fast-food drive-through window, illustrating a quick service customer experience interaction.
What Is Customer Experience (CX) and Why Does It Matter in 2026?
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Why Modern Digital Experience Platforms Fail Without Observability
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Articles Tagged "Javascript"

Editorial
Article
Digital Marketing
5 Ways Marketers Can Use Open Source Mermaid.js
Feature
Article
Digital Experience
Understanding the Growing Deployment and Use of GatsbyJS
Editorial
Article
Digital Experience
Digital Experience Platform vs. JavaScript & Microservices: Which Do You Need?
Editorial
Article
Web CMS
Jadu Kicks Off 2016 With A New UI
Editorial
Article
Information Management
How to Use JavaScript for App and IoT Development
Feature
Article
Customer Experience
Infographics vs. Data Visualization: Top 5 Tools for Creating Data Visualizations
Feature
Article
Mobile
Mobify Optimizes Your Website for Tablets, and Bigger Bucks
Feature
Article
Customer Experience
Messing With Sasquatch: Are Web Developers the Fabled Yeti of the Web World?
Feature
Article
Social Business
Yahoo Launches 'Cocktails' Mobile Toolkit That Powers Livestand for iPad
Feature
Article
Enterprise 2.0
Alcatel-Lucent Frees Mobile Development with OpenPlug
Feature
Article
Web Experience
LinkedIn Offers Developer Platform for Improved Business Visibility
Feature
Article
Web CMS
Ephox Offers One Editing Environment, Two Different HTML Editors
Feature
Article
Enterprise CMS
Liferay Announces New Social, UI and Educational Tools
Feature
Article
Enterprise CMS
Open Source Enterprise Portal GateIn 3.0 Has Been Released
Feature
Article
Enterprise 2.0
OpenAjax Hub 2.0: Secure Enterprise Mashups
Feature
Article
Web Content
Packt RAW Program Produces First Book
Feature
Article
Tips & Tricks
Javascript vs Flash: Zoho Gets Real
Feature
Article
Web 2.0
For a More Secure Web Offering, Be Wary with AJAX
Feature
Article
Web CMS
RSS, JavaScript Wed Over AJAX
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For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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