As more and more companies make the shift to a digital workplace, employees have to find ways to efficiently work with others, wherever they may be. Join us tomorrow as we discuss how companies are collaborating successfully across siloes, across departments, across the enterprise and across customer bases during our latest Tweet Jam. 

The Jam kicks off at 10 am PT / 1 pm ET / 1800 GMT on Feb. 25. As always, the broader CMSWire community is welcome to take part. Join in by using the #socbizchat hashtag, logging in to our chatroom or through Cover it Live, found below on the day of the chat.

The Participants

On board to keep the conversation going, will be:

Learning Opportunities

Webinar
Review necessary steps to protect your business
Jun
8
Attracting—and Keeping—Your High-Net-Worth Investors
Join PwC to dissect their recent survey findings on a specific customer subset — high-net-worth investors.
Webinar
Discover the challenges that contact centers, AX, and CX face and how CAI-assisted applications can help solve them
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
How brands can deliver video experiences in many different ways using Cloudinary
Jun
13
Learn How to Deliver Dynamic Video Experiences at Scale
Learn how to convert existing assets into video experiences in near real-time.
Webinar
What data should be collected to achieve meaningful engagement
Jun
20
3 Steps to Unlock Your Customer Data and Drive Revenue
Discover how Twilio Segment’s #1 Customer Data Platform helps implement data-driven strategies.
Webinar
it’s ultimately the digital experiences you create that will drive the clicks and conversions that you want
Jun
21
Retail Reinvented: A Masterclass in Creating Digital Experiences That Click
Hear how online retailers architect their digital experience infrastructure for peak traffic and demand
Webinar
Creating a one-on-one conversation with your customers
Jun
22
How to Succeed in Today's Engagement Economy
Doing true personalization at scale with marketing automation
Webinar
Review necessary steps to protect your business
Jun
8
Attracting—and Keeping—Your High-Net-Worth Investors
Join PwC to dissect their recent survey findings on a specific customer subset — high-net-worth investors.
Webinar
Discover the challenges that contact centers, AX, and CX face and how CAI-assisted applications can help solve them
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
Review necessary steps to protect your business
Jun
8
Attracting—and Keeping—Your High-Net-Worth Investors
Join PwC to dissect their recent survey findings on a specific customer subset — high-net-worth investors.
Webinar
Discover the challenges that contact centers, AX, and CX face and how CAI-assisted applications can help solve them
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
How brands can deliver video experiences in many different ways using Cloudinary
Jun
13
Learn How to Deliver Dynamic Video Experiences at Scale
Learn how to convert existing assets into video experiences in near real-time.
Webinar
Review necessary steps to protect your business
Jun
8
Attracting—and Keeping—Your High-Net-Worth Investors
Join PwC to dissect their recent survey findings on a specific customer subset — high-net-worth investors.
  • Adam Levithan, Senior Product Manager at Metalogix Software — @collabadam
  • Bill Ryan, Digital Workplace Architect at Sync(d) Technologies, LLC — @BillRyan61
  • Carrie Melissa Jones, Director of Content at CMX Media — @caremjo
  • Carrie Young, Principal at Talk Social To Me — @carrieyoung
  • David Coleman, Chief Disruptive Officer at Collaborative Strategies, Inc. — @dcoleman100
  • Simone Abel, Senior Business Analyst — @MoveableOnline
  • Sam Marshall, Intranet and digital workplace consultant at ClearBox — @sammarshall
  • Oscar Berg, Digital Strategist & Service Design Lead at Tactel — @oscarberg
  • Peggy Chen, Senior Director, Product Marketing at SDL — @pbc88
  • Rich Blank, Presales Solutions & Digital Strategist at Jive Software — @getrichieb
  • Stuart McIntyre, Senior Strategist at Jive Software — @StuartMcIntyre
  • Thomas Vander Wal, Senior Consultant and Advisor — @infocloud
  • Tom Petrocelli, Research Director, Enterprise Social, Mobile, and Cloud Applications at Neuralytix, Inc. — @tompetrocelli

The Questions

The questions we will be discussing include:

  1. Name five benefits — and five barriers — of external collaboration.
  2. What concerns prevent businesses from opening up collaboration to their external partners and customers?
  3. How can businesses handle fears related to external collaboration compliance or governance risks?
  4. What strategies would you recommend for engaging external customer communities? Partners?
  5. A recent post suggested using internal collaboration as a testing ground before introducing external collaborators. Agree? Disagree?
  6. How can companies balance external feedback with internal goals and roadmaps?
Live Blog CMSWire Tweet Jam: Collaborating Without Borders

Participation Guidelines

A few things to keep in mind:

  • Introduce yourself with your first #socbizchat tweet. Include your name, job title and organization you work for
  • Answer question one with A1, question two with A2, etc. — and be sure to include the #socbizchat hashtag. For example, "@bigbird A4 the fear of IP theft is overstated, but the change in workflows external collaboration demands leaves some uneasy #socbizchat"
  • Please don't pitch products or services — stay knowledge focused
  • Keep the discussion professional, but informal
  • Remember that this is a public chat — be thoughtful

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