Articles
As 2020 comes to a close and 2021 beckons, we recount the technology stories that you, our audience, made most popular this past year. Happy Holidays!
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With budgets always on the list of big CX challenges, it's time to unify and streamline your martech stack to make it more effective and efficient.
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Gartner predicted that application security spending would reach $3.2 billion in 2020, a 6% increase from 2019 and with it comes the need for API security.
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An already shifting workplace culture combined with the pandemic inadvertently created the golden age of working from home.
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Above all, the past five years of digital transformation have taught us the importance of agility as businesses struggle to keep pace with change.
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There's no 'one size fits all' approach to AI, but here's a look at four major types and how they can help deliver business impact.
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Understanding the ROI of a singular piece of technology can be done, however, when it comes to measuring the ROI of an entire ecosystem, things can get tricky.
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Automation solutions can unlock immediate benefits for understaffed IT teams, time-pressed on-the-ground workers and enterprises struggling to innovate.
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Organizations across a wide array of industries have advanced their digital transformation strategies to meet a changing world. Here's how.
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All signs suggest that the relationship of automation to customer experience is transitioning from integral to inescapable.
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Web browser automation tools automate simple, repetitive tasks and can help add value to your business. Here's how.
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New research spotlights digital transformation, Microsoft Teams adds compliance, OpenText and Alfresco are back in the news. More digital workplace news.
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Workers are more likely to ensure job security by helping drive digital transformation than preventing it.
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Roger Noia of SAP discusses obstacles organizations face in implementing a truly digital workplace, the role of automation and the impact of culture on DWX.
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