Articles
Tag: bots
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Microsoft Buys Semantic to Expand Voice Strategy, SharePoint Top Influencers, More News
Digital workplace news updates from Microsoft, harmon.ie, Orion Labs, Okta and more.
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What Comes Next for Chatbots and Customer Experience
The most interesting thing about chatbots is not their present capabilities but rather what they will be able to do in the future.
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How Artificial Intelligence Will Impact the Future of Work
AI is set to impact work in three major ways: human to machine interaction; smart process automation; and advanced analytics.
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Why I Hate Customer Service Chatbots
Chatbots used for customer interactions leave most people more irritated than amazed.
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A Good Chatbot Is Hard to Find
In B2C sales, the single most important capability of a chatbot is to recognize when it is time to retreat. Sadly, the technology is not there yet.
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Will Intranets Disappear With the Rise of the Bots?
The intranet has long given us an access point to tools, content and people, proudly standing as the centerpiece of an organization's internal functions. Yet this position as the go-to place for employees has become increasingly tenuous.
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Slack Partners With Oracle to Extend Enterprise Reach, More News
Slack continued its efforts this week to gain traction in the enterprise, announcing a new partnership with Redwood City, Calif.-based Oracle. The partnership links Slack with Oracle’s Intelligent Bot Platform to give both technical and nontechnical users of the Oracle platform access to bots to that can be used in
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Exploring the Ethical and Social Implications of AI
"We built AI to make our lives better," said Shannon Vallor, technology ethicist and professor in the Department of Philosophy at Santa Clara University, but using these systems without careful consideration can have "consequences we didn't expect.
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5 Things to Watch for at Microsoft Build 2017
The Microsoft Build conference heads north this year, moving from its San Francisco base to kick off tomorrow in Seattle.
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Are Bots the Real Stars of the Digital Workplace?
2017 may finally be the year you get that personal assistant you deserve — you know, the one who will pick the perfect time and place for your next product pitch, manage your budgets or make sure you know barbacoa tacos are hot in New York but carne asada burritos
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Think Bots Are Here to Help Us? History Says Otherwise
Despite what financial planners say, past performance can be an excellent indicator of future results — especially when it comes to communications technology. The people who created previous generations of communications technologies envisioned particular uses for their inventions, but their ultimate usage almost always differed radically.
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LinkedIn Scraped by Bad Bots in Massive Scale Attack
In a stunning announcement that many business professionals should be tuning into, LinkedIn made public, through a court filing earlier this month, that bad bots have been actively scraping profile data from its site for almost a year. According to the official complaint, filed in the Northern California U.S.
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Cisco Partners with Gupshup to Boost Bot Ecosystem
San Jose, Calif.-based Cisco Systems is partnering with Gupshup — a bot and messaging platform provider — to bring more bots into its Spark messaging service. Gupshup co-founder and CEO Beerud Sheth said the partnership will enable developers to quickly build and incorporate advanced chat bot functionality into the Spark ecosystem.
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Microsoft Targets 'Conversational Intelligence' in Latest Acquisition
Microsoft is on a spending spree. Quick on the heels of its $26.2 billion LinkedIn acquisition, the Redmond, Wa.-based tech giant snapped up messaging app developer Wand Labs for an undisclosed sum.
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