Articles
Tag: bots
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What’s Next for Bot Intelligence?
The bot world is slowly growing up and the next-gen bots will be able to do pretty impressive things, like develop relationships with customers.
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How Bots Can Tell When the C-Suite Is Lying
Bots, coupled with sentiment analysis and artificial intelligence, can deduce when a corporate executive may be lying to investors.
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AI, Bots, Collaboration and Teams: The Dynamics Shaping the Workplace
The idea of distributed teams is a normal way to work now, automation is a big part of that change.
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Chatbot or Chatbaby? Why Chat Technology Needs Time to Mature
The prospect of automation is exciting, but we must keep a realistic perspective on what we can and cannot reasonably expect from digital assistants.
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7 Ways Chatbots Help Digital Workplace Workers
Chatbots are now a permanent part of the digital workplace with a number of uses. We asked practitioners where their orgs are using them.
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How Artificial Intelligence Can Add to Your Customer Experiences
There are limitations to what AI can bring to the digital workplace but it can still be a powerful tool in building customer experiences. Here's how.
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New Data Indicates People Don't Use Chatbots Like We Think
While chatbot usage is on the rise, new data from Gartner shows consumers using this new technology differently than expected.
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3 Ways Cities Use Chatbots
It might surprise you to know that both governments and corporations use bots in surprisingly similar ways.
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Microsoft Launches Free Teams for Collaboration, Slack Gets Better Search, More News
Here is this week's round-up of digital workplace news with updates from Google, Microsoft, Slack and more.
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How Bots Are Streamlining the HR Recruitment Process
Chatbots and automation are already changing recruitment for the better.
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Business Process Management Success Starts With People
People should be at the heart of successful process improvement efforts.
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The Next Generation of Chatbots: Connected, Intelligent, Capable
Forward-thinking companies are building bots that treat their enterprise communications networks the way consumer bots treat their parent devices.
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8 Changes Chatbots Will Bring to the Workplace
Changes to expect when chatbots become our co-workers.
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Is There a Chatbot in Your Company’s Future?
If a chatbot is able to provide truly useful information, people are increasingly willing to interact with them.
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