Articles
Tag: bots
-
AI, Bots, Collaboration and Teams: The Dynamics Shaping the Workplace
The idea of distributed teams is a normal way to work now, automation is a big part of that change.
Continue reading...
-
Chatbot or Chatbaby? Why Chat Technology Needs Time to Mature
The prospect of automation is exciting, but we must keep a realistic perspective on what we can and cannot reasonably expect from digital assistants.
Continue reading...
-
7 Ways Chatbots Help Digital Workplace Workers
Chatbots are now a permanent part of the digital workplace with a number of uses. We asked practitioners where their orgs are using them.
Continue reading...
-
How Artificial Intelligence Can Add to Your Customer Experiences
There are limitations to what AI can bring to the digital workplace but it can still be a powerful tool in building customer experiences. Here's how.
Continue reading...
-
New Data Indicates People Don't Use Chatbots Like We Think
While chatbot usage is on the rise, new data from Gartner shows consumers using this new technology differently than expected.
Continue reading...
-
3 Ways Cities Use Chatbots
It might surprise you to know that both governments and corporations use bots in surprisingly similar ways.
Continue reading...
-
Microsoft Launches Free Teams for Collaboration, Slack Gets Better Search, More News
Here is this week's round-up of digital workplace news with updates from Google, Microsoft, Slack and more.
Continue reading...
-
How Bots Are Streamlining the HR Recruitment Process
Chatbots and automation are already changing recruitment for the better.
Continue reading...
-
Business Process Management Success Starts With People
People should be at the heart of successful process improvement efforts.
Continue reading...
-
The Next Generation of Chatbots: Connected, Intelligent, Capable
Forward-thinking companies are building bots that treat their enterprise communications networks the way consumer bots treat their parent devices.
Continue reading...
-
8 Changes Chatbots Will Bring to the Workplace
Changes to expect when chatbots become our co-workers.
Continue reading...
-
Is There a Chatbot in Your Company’s Future?
If a chatbot is able to provide truly useful information, people are increasingly willing to interact with them.
Continue reading...
-
12 Things Marketers Should Know About MarTech's New Categories
Scott Brinker's latest Martech Supergraphic includes two new categories. We caught up with experts to explain how to make the most of them.
Continue reading...
-
Microsoft Buys Semantic to Expand Voice Strategy, SharePoint Top Influencers, More News
Digital workplace news updates from Microsoft, harmon.ie, Orion Labs, Okta and more.
Continue reading...
Displaying 1-14 of 30