Articles
Tag: business process outsourcing
-
Robotic Process Automation's Reach Expands in the Enterprise
Earlier this month, we asked if robotic process automation was finally here. R Ray Wang is here to tell you: Yes it is. It's everywhere. Wang, principal analyst and co-founder of Cupertino, Calif.-based Constellation Research, told CMSWire in an interview that robotic process automation (RPA) exists in practically
Continue reading...
-
Xerox Spinoff Conduent Poised for Growth, CIO Says
Conduent may be the biggest company you've never heard about. The Basking Ridge, N.J.-based business process outsourcing company — a Xerox spinoff — started life this month with approximately $6.7 billion in annual revenue and a wide portfolio of differentiated offerings. Conduent already wields clout that most players in the
Continue reading...
-
Will Xerox Split Have a Happy Ending?
Norwalk, Conn.-based Xerox Corp. confirmed this morning that it will split into two companies. The split effectively takes Affiliated Computer Services — which it bought for $6 billion in 2009 — out of the company.
Continue reading...
-
Capgemini Looking for Top Three Position in Global BPM Market
Gartner’s Business Process Management summit, underway in London, has thrown up some interesting offerings, which we’ll come back to, but one thing of note is the announcement by Capgemini that it is launching a worldwide service that will pull all its BPM elements under one umbrella.
Continue reading...
-
New BPO SaaS With Oracle E-Business Suite As Base
A new hosted human resources management system, built around Oracle’s (news, site) E-Business suite has just been launched by a Mumbai-based business process outsourcing company which says the new solution will dramatically cut the costs of implementing human resources management software.
Continue reading...
-
Xerox Sales Jump, ACS Acquisition Digs Into Q1 Revenues
While Xerox (news, site ) may have made a first quarter loss this year, no one seems particularly bothered.
Continue reading...
-
Gartner Publishes BPM Cool Vendor List, Agility and Dynamism Are Key
Gartner has just published its list of ‘cool’ business process management (BPM) vendors for 2010. The list consists of five small companies that have made key advances in BPM over the course of the last year. Taking as a caveat the disclaimer contained in the report that it
Continue reading...
-
Xerox Moves into Social Media Space with New CRM Release
The recent Xerox (news, site) acquisition of Affiliated Computer Services, Inc. (ACS) turned into the release of an advanced customer relationship management product that will search the web for all and any reference or information about a specified subject and pull all that information into a single
Continue reading...
-
Document Management Roll-up: Microsoft Apologizes Over Mobile Office 2010 Beta, Adobe CS 5 Released
This week the outcry over the demise of Office 2010 mobile beta was so great that Microsoft had to apologize. It looks like it will also be having problems with Google Docs. And Xerox is down but far from out.
Continue reading...
-
Document Management Roll-up: Are You Using SharePoint Or Oracle For BPM?
With the release of SharePoint 2010 fast approaching, there’s been more research on how it might help enterprises especially in the area business process management. Oracle has also added to its business process portfolio while data security is still a major concern.
Continue reading...
-
HCL And Talisma Partner For SaaS CRM
A new partnership between global IT giant HCL Technologies and Talisma has resulted in the launch of a new hosted customer relationship management (CRM) service that can be used on a case-by-case basis, or based on specific business process management needs.
Continue reading...
-
Xerox Acquires ACS, Adds Business Process Management to Portfolio
The second big industry acquisition in two weeks sees Xerox Corp (news, site) taking over Affiliated Computer Services (ACS) in a US$ 6.4 billion cash deal that will see the document management giant take on US$ 2 billion of ACS debt as part of the takeover.
Continue reading...