Articles
Tag: business service management
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How AI Is Transforming IT Service Management
The goal of AI technology is not to replace humans, because it can’t. It can, however, streamline processes, augment human roles, and assist in tasks.
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How a Unified IT Service Management Strategy Improves Employee Retention
Companies either unwilling or unable to meet employee expectations risk losing their top performers, which could have long-lasting results.
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ASG's Content-Centric Business Services Platform
ASG Software Solutions, a content management and business service management (BSM) solutions provider, announced new developments in its integrated content management suite. The new addition to ASG's business service platform (BSP) will continue to work towards providing a comprehensive platform for an organization's entire content infrastructure and enterprise archiving
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