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Jonah Berger: Make Marketing Part of the Experience, Not an Interruption
Jonah Berger discusses what makes one customer experiences more engaging than another in this DX Leaders Interview
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Jean-Marc Bellaiche: Use Behavioral Data for Customers’ Personalization, Privacy Needs
Contentsquare's Chief Strategy Officer shares his thoughts on providing optimal digital customer experiences; the impact of AI and other emerging technologies.
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Todd Unger: Look for Digital Leaders Who Are 'Productive Disruptors'
Todd Unger at the AMA discusses small and fast approaches to digital transformation, the continued silos within organizations and more in our latest DX Leaders.
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Vitesh Radhakisson and Brian Warrick: Deliver Relevance and Value to Customers
Brian Warrick of Magnolia and Vitesh Radhakisson of Productive Edge discuss personalization, customer-centricity and more in our latest DX Leaders.
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Brian Chaput: Think About ‘Who’ Not Just ‘How’ When Building Customer Experiences
Brian Chaput of IBM shares the ins and outs of aligning digital customer experience with broader digital transformation plans in our latest DX leader interview.
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Adit Moskovitch: Use Analytics in a More Meaningful Way Throughout the Digital Workplace
Adit Moskovitch of Kaltura discusses analytics, virtual reality and more in our latest Digital Workplace leader Interview.
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Sara Pollard: Evolve to 'Stay Relevant' to Your Workforce's High Expectations
Sara Pollard, senior manager, Digital Strategy and Brand Engagement at Walmart discusses the company's extranet in our latest DW Leaders interview.
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Troy Campano: Boost Employee Productivity with a 'Single, Simplified Experience'
In our latest Digital Workplace leader profile, Liberty Mutual's Troy Campano discusses how digital workplace technologies can
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Cinny Little: Align Around Your Customer Experience Metrics, Then Take Action
Forrester Research senior analyst Cinny Little is perfectly positioned to keep up with the ever-increasing speed at which both technology and customer behavior change.
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