Articles Tagged "Customer Relationship Management"(Page 11)

How to Handle Negative Brand Perceptions on Social Media

Office 365 Gets Social CRM with Nimble Integration, Passes 2M Subscriber Mark

UserVoice Releases Android SDK for Its In-App Customer Service

Kofax TotalAgility v7.0: Managing Business Interactions With Agile, Mobile, Smart Processes

AvePoint Timeline Enterprise Available for Microsoft Dynamics

HootSuite App Directory Releases New SugarCRM App

Big Data + Social Meet CRM in SAP's New Social Contact Intelligence Analytic Application #CRMe13

BroadVision Partners with SugarCRM, Connecting Social Business and CRM Platforms

SugarCRM and Colosa Release ProcessMaker for SugarCRM Edition

A Timeline of How Marketing Got Personal [Infographic]

Microsoft Dynamics CRM Fall Release to Include Improved Marketing Automation, Mobile Access

Instaply Launches Customer to Business Texting Platform

Customer Experience Management: Art vs. Science

Using CRM to Screen Out Customer Bad Fits

Nimble and Traackr Partner to Improve Influencer Marketing

Video Blog: Customer Swapping - Winning New Customers While Losing Old Ones

Four Steps for Making Social a More Useful Part of Your CRM

Customer Communities In Depth: An Expert Roundtable

Salesforce.com Takes Lead Over SAP in CRM Market Where SaaS, Apps Dominate

SugarCRM Updates iOS Mobile App, Previews Android Version

Aspect Survey: Customers Have Control, But Are Unhappy with Customer Service

Temkin Group Reports on Rising Importance of B2B Customer Experience

SugarCRM Tightens NextPrinciples Partnership to Bring More Social Insights to CRM

Shine a Spotlight on Your Company's Customer Success

Document Mgt Roll-up: Paperless Office Still a Pipe Dream, Zoho Integrates Email, CRM

SAP Speeds Deployment Time for Big Data Analytics, Disrupting the Market But Not Its Customers

Customer Relationship Management Can Transform the Small Business Sales Model