Articles Tagged "Customer Service"(Page 19)

This Week: IBM Targets Web Experience Management + Mobile Customer Service

Microsoft Rebrands Small & Medium Business Advertising to Bing

The Disconnect Between Real and Perceived Customer Service

SundaySky Introduces the Next Generation of Online Video

Social Media Marketers Search for Answers to Age-Old Questions

Vivisimo Makes Customer Service 'High-Touch' Opportunity

Getting Your Employee to Care About Customer Experience

Great Service Design Benefits Customers, Companies

Nimble 2.0 CRM Introduces Cleaner Interface, Integrated Social Media Profiles

The 3 Stages of Customer Experience

Research Reveals 'Social Media Variance' Between Customers, Marketers

Attensity Respond 5.1 Blends Social Media With Customer Service

The State of Corporate Social Media: How Does it Work?

Customer Engagement Touch Points: Social Media Just One

Predicting the Future of Customer Experience, Beware Shiny New Things

Groubal Holds Your Customer Experience Accountable