Articles
Tag: digital transformation
-
Moving Digital Transformation Efforts Forward, With an Eye to CX
The single most important element of successful transformation is a coherent and well-defined enterprise strategy — not a specific customer experience strategy.
Continue reading...
-
Google Eyes Return To Office, Celonis, IBM and Red Hat Partner up & More News
Google considers a return to the workplace, EmailToolTester calls out the video conferencing tool winners, mmhmm expands its enterprise offering and more news.
Continue reading...
-
How the Open Edge Is Driving Digital Transformation
The recently released fourth edition of the "State of the Edge Report" found open source edge computing driving digital transformation as a result of COVID-19.
Continue reading...
-
5 Necessary Human Resources Skillsets for the 2020s
It's a time of adaptation for all roles in the workplace when it comes to technology, and HR is no exception.
Continue reading...
-
CX Decoded Podcast: Former Starbucks CDO Shares Digital Transformation Journeys
In this latest CMSWire CX Decoded podcast, we caught up with Adam Brotman, former Starbucks chief digital officer, on digital transformation.
Continue reading...
-
A 5-Step Approach to Implementing Machine Learning
Use the VDOCR model to build your ML implementation plan: Vision, Data, Organizational alignment, Change management and Revalidation.
Continue reading...
-
Don't Just Say 'Transparency Is Good.' Ingrain It in Your Policies, Culture and Technology
Transparency has been shown to expand happiness, improve trust and significantly increase productivity in organizations. Here's how to get started.
Continue reading...
-
Workplace Automation Challenges and the Potential Negative Impact on Your Business
Since the beginning of the pandemic, automation has been used to make workplaces more productive, however, not all automation is good for organizations.
Continue reading...
-
Why Business Agility Doesn’t Work Like Agile Software Development
Without making a deliberate effort to understand the intricacies of our colleagues’ work, we put an entire Agile transformation at risk.
Continue reading...
-
Robotic Process Automation: Power to the People in 2021
RPA is evolving to be more flexible, intelligent and integrated. But none of that helps unless you’ve identified a business problem it can help you solve.
Continue reading...
-
Practical Dreamers: Connecting the 'Why' and the 'How' in Technology-Driven Innovation
A technology dream without a plan never becomes a reality. Likewise, a collection of tech tools unlinked to a vision inspires no one and changes nothing.
Continue reading...
-
5 Steps to Improve Speed to Value for Digital Efforts
We’ve all seen that we can respond quickly when we have to. The challenge is channeling that same degree of speed and energy as a matter of daily work.
Continue reading...
-
How COVID-19 Is Speeding up Change Process in the Digital Workplace
COVID-19 is not driving the digital workplace but it has certainly pushed businesses towards rapid deployment of digital workplace technologies. Here's why.
Continue reading...
-
Having a Vision Is Not Enough, You Need a Shared Common Vision
Sharing a common vision is a critical component to weaving technology, policies and culture together in a way that leads to organizational success.
Continue reading...
