Articles
Tag: erik hartman
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'Top Tasks: A How-To Guide' Is a Must-Read for Those Undertaking Digital Transformation
Gerry McGovern's "Top Tasks: A how-to guide" makes digital transformation a bit more doable.
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'Applied Artificial Intelligence: A Handbook for Business Leaders': A Must-Read for Digital Professionals
'Applied Artificial Intelligence' provides a thorough, nuanced and practical guide for business leaders looking to get started with AI.
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Capturing the Web CMS Zeitgeist
Even after 15 years, the content management industry is still evolving. It's what I love about it, it's what keeps me in this space and it's what keeps me excited to watch its development. Taking a snapshot of something that’s in constant motion is hard — you inevitably miss some aspects.
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'Managing Chaos': The Long, Winding Road to Digital Governance
Governance is a lot of different things to a lot of different people. For records managers it's all about metadata. For C-level managers it's a way of preventing lawsuits. For others it's an organizational straitjacket. This week Lisa Welchman published her much anticipated book on digital governance, "Managing Chaos
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The CMSWire 25: Our Most Popular Stories of 2013
It's a New Year -- the perfect time to take one more long, analytical look back at 2013 -- through a sampling of 25 of the most popular CMSWire stories of the year. We have selected some of the best of the best stories, based on reader interest.
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CMSWire's Top 10 Hits of 2013: Customer Experience
It's been an interesting year in the customer experience management (CXM) space, a broad category that encompasses external marketing, e-commerce and a host of related concepts. Building on Forrester's definition of customer experience — "how customers perceive their interactions with your company” — CMSWire offered readers plenty of insight about
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2014 Wish List ... from Erik Hartman
I wish that websites, intranets and information management systems get better at helping me have an effective dialogue with my audience. And that information management systems get better at managing my information lifecycle, so I can get the right information, in the right format, through the right channels, to the right audience and then archive or destroy information that no longer has any value. -- Erik Hartman, owner, Erik Hartman Communicatie Title image by Amodiovalerio Verde (Flickr).
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How to Design Your Content Strategy in 12 Steps
Designing your own content strategy is one of the most enjoyable, useful and essential tasks of a content professional. It proves your added value, involves your manager in your activities and improves cooperation with your co-workers.
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Vulnerable Websites are Here to Stay
Recently a Dutch agency investigated the vulnerability of Dutch municipality websites and the results are quite shocking. At least, that was my first sentiment when I read the results. Almost one quarter of all local government websites use an outdated Web CMS or other web software tool version.
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Managing Metadata - Any Volunteers?
Almost every content management (CM) book, presentation or other CM-related publication talks about metadata. So most CM people know what it is, what it's for and what it looks like. But when it comes to insights about who manages the metadata, the available sources are quite limited
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Information Management: How Mature Are You?
Many organizations deal with information management issues every day. They have information management projects, tools, strategies and other means to manage their information. Some projects are successful, but many are not. Decision makers often have no idea where all these projects and tools are leading them to.
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Fight the Crisis! Share Your Knowledge! [SPONSORED]
I think a valid definition of a financial crisis is: a time where most people, governments and organizations complain about lacking money. Since 2009 there's a lot of complaining about a lack of money, so I guess we're in a financial crisis.
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Email Isn't Dead Yet
The end of 2011 is near. Time to contemplate what 2012 will bring us and what won't make it to 2012. For some years now, email (born 1971) has been quite popular on the "dead list." Facebook founder Mark Zuckerberg recently declared that email is dead.
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Web Engagement Management (WEM) Parental Advisory
There's a new acronym on the block: WEM! It's Web, it's Engagement and it's Management. It's new, it's sexy and everybody loves it. But before you join the enthusiastic crowd, I think some warnings are essential.
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