Articles
When working remotely, it’s tempting to spend our time in a Slack chat with our department, but that leaves us unaware of what’s happening in other departments.
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Two common challenges of managing search applications share the same solution: focus training and evaluation at the individual team level.
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AI has a place in enterprise search. But businesses need to ensure appropriate levels of performance, transparency and evaluation come along with it.
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Every search vendor claims to have a unique, easy to install, manage and integrate solution that delivers highly relevant results in seconds.
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Self-service, much like collaboration and other centers of activity, depends on well-managed and accessible information.
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We tend to talk very glibly about scanning a list of search results without for one moment considering what this action involves.
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Project Cortex is more of a vision than a product, and SharePoint Syntex is the first service on the road to realizing that vision.
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How long would a restaurant survive if it ignored customer concerns and never improved? Why should search applications be any different?
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The more we advance in machine learning (ML) and artificial intelligence (AI), the more we realize how exquisitely complex human intelligence is.
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5S, a Japanese workplace organization method for physical workspaces, can also be applied to the digital workplace. Here's how.
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Just because your enterprise search application indexes all of your organization's information doesn't mean you get to see it all when you carry out a search.
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One of the many complications with COVID-19 planning is that from month to month the expertise resources of your organization will change.
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How can an organization's teams successfully manage knowledge through a crisis and beyond? One organization shares its strategies.
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Organizations insist on having internal search, but fail to invest the time and effort to make sure it works. Why?
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