Articles
Tag: findability
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Why Organizations Are Still so Bad at Findability
Organizations insist on having internal search, but fail to invest the time and effort to make sure it works. Why?
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Digital Workplace Success Relies on Strong Search
A digital workplace is only as strong as its weakest link. And if employees can't find the information they need for their jobs, it will grind productivity to a halt
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Reward Outcomes, Not Inputs
Traditional pre-digital organizations reward production and a focus on hierarchy. Digital organizations reward consumption, and a focus on the customer and the network. Why? Because digital is a bridge between production and consumption. So much consumption occurs digitally today. Big data is consumption data.
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Why Is Enterprise Search so Hard?
When you need to find a corporate policy, or information about your health plan or the latest contract for one of your clients, is your enterprise search box the first place you go to look? Or do you count on someone in your department or on your team who knows
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Enterprise Search Means Finding Information, Not Just Documents
Findwise once again released its annual Findability Survey late in October during its annual Findability Day conference in Stockholm, the only remaining enterprise search-focused event in Europe. The Findability Survey has grown in authority over the years and this year is no exception.
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What is the Job of the Web Content Professional?
Web content professionals must think about the findability and usability of their content, as it is no longer enough to think about how to create content. I recently presented to a group of content people the results of a Task Performance Indicator.
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DAM Lowdown: NetXposure's Keyword Helper, Woodwing's Enterprise Upgrade, Dr. Berners-Lee on DRM
The DAM week has gone by already. In recent digital asset management news: NetXposure’s Keyword helper, findability, Elvis and Woodwing’s Enterprise, DRM and Dr. Berners-Lee and Zoom 4.0 from evolphin. Finding ‘Hidden Gem Assets’ DAM vendor NetXposure has added a new feature it calls Keyword Auto Suggest. Start
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Quality Search Requires Quality People
On its own, search technology will not help us find the right things quickly. We need human expertise and human management. There is a paradox happening today. Google is seen as delivering an indispensable service for modern life. Apple’s Siri and I.B.M.
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Content and Site Optimization: Guidance from the Experts
We're closing focus on content and website optimization this week with a few pieces from the expert pool. Read on for coverage of optimization myths, what it really takes to promote findability, and, as always, an attempt at demystifying the whole shebang. Web Optimization: The Myth of the 3 Click Rule. Website, and Intranet, design has matured almost beyond
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Content Optimization and Promoting Findability at the Macro Level
In a previously published article, Information Overload and Improving Intranet Findability, we talked about overcoming challenges around our ability to filter through the copious amounts of data that we’re confronted with on a daily basis inside our organizations.
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Information Overload & Improving Intranet Findability
Information management agility is about being able to deliver the right information to the right people at the right time.
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Intense Findability at the Intersection of Content, Community and Context
Do you ever find yourself wondering why it's easier to find content on the internet than in your own organization? Maybe you need a Findability Strategy. Here's a look at how you can define yours.
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Findability + Web Presence + Social: Attracting the “Customer as Buyer”, Part 2
In Part 1 of this two part article, we talked about the need for a strong and well-crafted web presence for connecting with potential customers or with the “Customer as Buyer”. OK – Buyers have found the software vendor’s website… SMB / Mid-Market buyers of B2B software generally want a
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Findability + Web Presence + Social: Attracting the “Customer as Buyer”
For anyone selling software solutions, a strong and well-crafted web presence is de rigueur for connecting with potential customers or with the “Customer as Buyer”. More and more purchasing of various software solutions is becoming an online event, fueled by the growing success of SaaS, cloud and open source options.
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