Articles
Tag: findability
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It’s High Time Knowledge Management Went Omnichannel
The knowledge management infrastructure used by businesses needs to be omnichannel, but far too often, it still isn’t.
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Why Communications Plays a Starring Role in Enterprise Search Success
Enterprise search is often viewed as a set-it-and-forget-it project, a sure-fire path to failure. Success depends in part on regular communications with users.
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Enterprise Search Procurement: Proof of Concept or Pilot?
One question when narrowing down enterprise search vendors is this: proof-of-concept or pilot? Here we'll explore the merits and drawbacks of both.
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What Does It Mean to Manage Knowledge?
Simply storing knowledge isn't managing it. Let's take a look at what managing knowledge really involves.
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Search Excellence = 3 + xA + yB + zC
A simple formula that will guarantee your enterprise search application makes a significant impact on business performance and personal career development.
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Does Your Digital Workplace Design Help Employees Get Work Done?
By asking yourself a few key questions, you'll quickly see if your digital workplace is helping or hurting the chances of people accomplishing their work.
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8 Strategies for Effective Knowledge Management in the Workplace
Knowledge management goes well beyond technology in the digital workplace. Here are some ways to embed the practice into your workplace.
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Getting Smart Answers With Intelligent Search
Getting enterprise search right is hard, but it's starting to reap the benefits from advances in machine learning and AI.
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Why Should You Care About Enterprise Search Research?
Keeping up to date on search research honestly won't help you in your daily work in the short-term. But it will point to the long-term future of search.
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Is Your Knowledge Management Strategy Fit for Today?
Your KM strategy should help you make the most of your tech investments to help your employees — whether working in the office, at home or on a mountain.
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Glean's New Work Assistant Aims to Solve Enterprise Search
The California-based startup emerged from stealth last week with $55 million in funding to debut their new work assistant.
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Mergers and Acquisitions: The Implications for Enterprise Search
Enterprise search never comes up in M&A discussions. Yet the need to find and share information across the newly-formed entity is a clear priority.
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Chatbots Connect the Knowledge Sharing Dots in the Modern Workplace
Your ability to collect, share and adapt tribal knowledge will be a market differentiator. Chatbots can help make sure this knowledge doesn't get lost.
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Can Enterprise Search Be Reduced to Two Dimensions?
Analyst firms that present enterprise search vendor assessments in two dimensions belie the complexity involved in enterprise search.
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