Articles
Tag: gerry mcgovern
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Focus on the Waste: Developing an Earth Experience Culture in Digital
We must think much more and create much less. We must share and reuse much more. Pause. Resist. Slow down.
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Calculating the Pollution Cost of Website Analytics, Part 4
Website analytics metrics feed the Cult of Volume. Such tactics rarely add value for anyone.
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Calculating the Pollution Cost of Website Analytics, Part 3
It is time for a serious review of our digital work activities: Is this necessary? Do we need to do this? Does it have any useful purpose?
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Calculating the Pollution Cost of Website Analytics, Part 2
So much about digital is about hidden costs, indirect pollution.
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Calculating the Pollution Cost of Website Analytics, Part 1
Cheap and free are abusive of the earth’s natural resources because cheap costs the earth.
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Skills of a Great Digital Designer
Digital designers continuously improve the design because if there’s one things about digital, it’s that it’s never done.
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Why Web Content Is Badly Managed
Organizations are generally absolutely awful at managing already published content. There is a sense that a subject has been dealt with.
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Wisdom of the Crowds, Stupidity of Organizations
The combination of digital technology and the wisdom of the crowds is a powerful, revolutionary force.
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A Week Is a Year for COVID-19 Content
For every piece of quality information on the web, there is another piece of misinformation.
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Visualizing the Digital Experience at Toyota With Simon
To get quality metrics, Toyota realized you had to focus more on outcomes, on the experience the customer is having.
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Top Tasks at Toyota, Part 2
Quality digital is more maintenance than creation. Yet digital has huge engines of creation and often nonexistent maintenance.
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Embracing Top Tasks at Toyota, Part 1
Just like a car needs to be able to accelerate and quickly reach a certain speed, so too a hallmark of a good web experience is a fast-downloading webpage.
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Social Media's Dirty Secret
On the web, you can find your perfect echo chamber and reinforce yourself into a fit of anger and indignation.
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The Dangers of Exceptionalism
Why do so many organizations in 2020 create horrible navigation?
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