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Digital Experience
Slack Lands $250M in Funding, CXone Updates, More News
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Customer Experience
Contact Center Shake-Up: NICE Acquires inContact for $940M
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Customer Experience
Cloud Disruption in the Call Center
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Customer Experience
InContact's $48 Million Buy Targets Mid-Sized Contact Centers
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Customer Experience
inContact's Newest Release for Customer Service Engagement is Personal
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Customer Experience
Demand for Tailored Customer Experiences Put Brand Loyalty at Risk
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Customer Experience
inContact Updates Contact Center Platform, Gives Unified View of Customer Communications