Articles
Tag: information technology
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Will Citizen Engineers Build Most Technology Products and Services by 2024?
Recent research indicated non-IT professionals will build most technology products and services in the next two years. Not everyone agrees.
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Create Better Customer and Employee Experiences With Experience Level Agreements
XLAs allow organizations to ensure a standard of excellence for the experience of those using the product or service, covering areas that an SLA does not.
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Lytics Adds a Reverse ETL Extension to Its Newly Rebranded CDP
Lytics launched a new extract, transform, load (ETL) extension for it's CDP and along with the updates comes a new name for it's flagship CDP.
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Employee Experience Isn't Just HR's Job – It's IT's Job, Too
When IT and HR collaborate to make employee onboarding seamless, that can set the tone for that employee’s experience at the company.
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Dropbox Builds Studios for Remote Work, Microsoft May Buy RiskIQ, More News
Microsoft aims to secure its products from attack, Dropbox expands its remote digital workplace strategy, Skedulo raises a new funding round and more news.
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How CIOs Can Create the Engagement Innovation Demands
CIOs — and the IT organization as a whole — play an instrumental role in creating a culture of innovation. CIOs weigh in on what this looks like in practice.
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CIOs Share Action Steps to Build Experience-Based IT
As companies consider returning to the office, the need to prioritize employee experience has never been more clear. How do CIOs build it into their plans?
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What Is API Management (and Why Do I Need It)?
API management platforms help companies to centralize control of their APIs and ensure they meet required standards necessary to connect vital systems.
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CIOs Reimagine the Workplace of the Not-So-Far-Off Future
What needs to change now and what will need to change down the line for the new approach to work which is slowly taking shape?
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Why Digital Transformation Is a Never-Ending Process
With many organizations well on their way to digital transformation, many believe that the process will have a logical ending. That's not the case. Here's why.
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Should You Allow Shadow IT and BYOD in Your Company?
Remote work made 'bring your own device' an everyday reality. As that happens, companies need to keep an eye on shadow IT to mitigate the associated risks.
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What Would a 'Smart' Digital Workplace Look Like?
Creating a digital workplace is about much more than layering technology into an organization; it's the complex intertwining of employees, IT, HR and more.
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Why IT Is Moving Beyond Service to Employee Experience
As employee experience takes center stage, IT departments consider investing in new experience-level agreements.
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How Your IT Team Can Design Better Employee Experiences
Are your IT teams empowering employees with design principles for better employee experiences or are they just practicing IT as usual?
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