Articles
Tag: intelliresponse
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News Bites from [24]7, Onapsis, TeleTech, Vanilla Forums, More
The latest in strategy, appointing, redefining, growing, joining and integrating from The Orchard City, Hollywood North, Trimountaine, Broncoville, Near the Great Hill, the City of Saints and the Capital of the Palatinate, and Hindustan [24]/7 Catches, Scores In a move that could “take them to the next level,” [24]7 announced
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News Bites: Google's Enhanced E-Commerce, Foko Desktop, More
Google enhances e-commerce, Apple defaults to Bing and Foko goes desktop. Plus, customers most value efficiency and there's a new Neo. Here's a sample of the latest news. Google Analytics Improves Integration Google Analytics announced its premium version is now integrated with DoubleClick Campaign Manager and DoubleClick Bid Manager.
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Is Social Media the Place for Customer Service?
Is social media where customer service goes to die? Can virtual agents help companies breathe new life into their brand’s customer experience? David Lloyd, CEO of Intelliresponse thinks so. Why Do Customers Go To Social Media? First things first, how does your company use social media ? Is it just
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IntelliResponse Launches VOICES, Sifts Through Customer Questions for Insight
With new VOICES, IntelliResponse analyzes customer questions to find out what they want. “A data scientist in a box.” That’s the way IntelliResponse describes its new VOICES analytics platform, released this week.
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