Articles
Tag: jed cawthorne
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Knowledge Management vs. Organizational Intelligence: What's in a Name?
Whether you talk about digital transformation, information governance, organizational intelligence or good old KM, make the language work for you.
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Where Big Data and Knowledge Management Intersect in 2021
Five years ago I wrote about where big data and knowledge management overlap. Needless to say, a lot has changed in the intervening years.
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The Digital Workplace in 2021: What Can We Expect?
Expect two main areas — the impact of AI on our back-end data processing capabilities and the impact of no-code development on UX — to move to the fore.
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Breaking Down Agile Business Strategies
Last year taught us all the value of agility. As we look forward, this framework will help you break down how to deliver on your agile business strategies.
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Technology Alone Is Never the Answer
Technology alone will never be the answer to any given business problem.
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The Risks and Rewards of the Citizen Developer Approach
While there are risks to the low-code/no-code developer route, they're easy to deal with if we acknowledge and manage them in a suitably easy and agile fashion.
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Planning for What's Next? Remember People, Process and Technology
As organizations plan for what's next they should focus on three areas: people management, change management and technology management.
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One Collaboration Tool to Rule Them All? Think Again
The moral of this story? Don't use the pandemic-driven rush to enable remote working as the defining factor in what might become your new normal.
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The Secret Sauce Behind Project Cortex: Good Metadata
Microsoft's Project Cortex sounds complicated, but the foundation for all this complexity is pretty humble: metadata. Here's how and where metadata fits in.
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Will We Ever Get One Aggregator to Rule Them All?
For years we've been asking for a method to bring together all the different information streams in our workplaces. Are we any closer to that prospect?
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From Personas to Journey Mapping and Beyond: Quantifying the Employee Experience
There is no one-size-fits-all approach when it comes to measuring and developing employee journeys.
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Lies, Damned Lies and (Productivity) Statistics
When assessing the efficacy of your business processes, remember: not every number is telling you what you think it is.
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Blade Runner's 2019 vs. Today: Which Is the Dystopia?
When you compare the "Blade Runner" version of 2019 Los Angeles with today's, it can be hard to pick out which is the dystopia.
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Finding the Voice of the Employee in the Digital Workplace Firehose
Any efforts to improve employee engagement must include the voice of the employee. But gaining that insight can be a challenge.
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