Articles
Tag: jed cawthorne
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Planning for What's Next? Remember People, Process and Technology
As organizations plan for what's next they should focus on three areas: people management, change management and technology management.
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One Collaboration Tool to Rule Them All? Think Again
The moral of this story? Don't use the pandemic-driven rush to enable remote working as the defining factor in what might become your new normal.
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The Secret Sauce Behind Project Cortex: Good Metadata
Microsoft's Project Cortex sounds complicated, but the foundation for all this complexity is pretty humble: metadata. Here's how and where metadata fits in.
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Will We Ever Get One Aggregator to Rule Them All?
For years we've been asking for a method to bring together all the different information streams in our workplaces. Are we any closer to that prospect?
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From Personas to Journey Mapping and Beyond: Quantifying the Employee Experience
There is no one-size-fits-all approach when it comes to measuring and developing employee journeys.
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Lies, Damned Lies and (Productivity) Statistics
When assessing the efficacy of your business processes, remember: not every number is telling you what you think it is.
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Blade Runner's 2019 vs. Today: Which Is the Dystopia?
When you compare the "Blade Runner" version of 2019 Los Angeles with today's, it can be hard to pick out which is the dystopia.
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Finding the Voice of the Employee in the Digital Workplace Firehose
Any efforts to improve employee engagement must include the voice of the employee. But gaining that insight can be a challenge.
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Alerts, Notifications and Subscriptions, Oh My: Taming the Digital Workplace
Alerts, notifications (including approvals) and subscriptions can be a good "glue layer" for the loose integration of a heterogeneous digital workplace.
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Where Employee Experience Fits in the Digital Workplace
Employee experience is traveling down some roads knowledge management travelled before.
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SharePoint Conference 2019 Introduces Home Sites, Sensitivity Labels
Though SPC19 didn't introduce any ground-shaking announcements, it did show Microsoft continuing to introduce new features and functionality.
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Using AI for Metadata Creation
Rules-based auto-classification has been around for years, but recent advances in AI has made it a viable solution for improving an organization's metadata.
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A Multi-Pronged Approach to Intranet Content Curation
Well-tended content on intranets, ESNs and in other workplace tools aids with search and discovery, but more importantly, makes people using the tools happy.
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The Dirty Secret of Enterprise Search: It's All About Good Content
Enterprise search isn't magic: it takes good quality content and good quality metadata to produce strong search results.
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