Articles
Tag: kimberly samuelson
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What Information Managers Can Learn from Athletes
Have you ever read the biography of a champion athlete? I love reading biographies, but these are my favorite. They usually go a little like this: the future champ starts off as the underdog, but through a mix of talent, strategy, grit and determination becomes the victor.
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The Internet of Things: It's Big and It's Here to Stay
The Internet of Things isn't just a buzzword -- it’s a thing and it’s here to stay.
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The Meta Community of Practice: Storing Context with Records
A decade ago the phenomenon of the online social experience didn't even exist. Now it’s matured from being labeled as a fad, to being branded as a type of media, to finally becoming a relevant, useful part of the organizational enterprise.
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Get Real: Enterprise Content Management 2013
If we looked in our crystal ball to predict cultural trends in 2013, we’d see humans bootstrapping, staycations, crafting, couponing, growing beards and lots of bespoke and do-it-your-self-ness. These trends reflect a need for veracity in an unsettled and volatile word.
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Emerging Trends for Enterprise Technology
An interesting thing happened while I was doing research for this article. I Googled “what is enterprise technology supposed to do?” and guess what I got? Short of some ads for Enterprise Rent a Car, not much. That’s right. Nothing useful. To be perfectly honest, I found it quite surprising.
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Intranets: Your Not-So-New Collaboration Frontier
It’s been about a billion years (1994 says Wikipedia) since intranets were invented. So by now you would think that organizations would have figured out how to best leverage their information+data+processes+users using the intranet as a focal point. You would be wrong.
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What's Working in Social Business: The White House's Digital Government Strategy
In 2012, the federal government is getting into the social business game. On May 23, the White House issued a government-wide plan for providing better digital services to citizens, “Digital Government: Building a 21st Century Platform to Better Serve the American People." In an accompanying memorandum, President Obama
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Three Steps to a Holistic Enterprise Technology Integration Strategy
As organizations around the world seek to “do more with less,” they are increasingly looking to integrate IT systems to eliminate redundancy and improve efficiency.
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The New Enterprise Defined: Your Holistic Integration Strategy
In a previous article, I wrote that “the definition of enterprise has expanded beyond technology and now means ‘applications, systems and processes that are critical to the survival and growth of the organization.
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What Tops the CIO's Wish List for 2012?
I recently had the opportunity to conduct a series of CIO roundtables to explore enterprise CMS trends that are top-of-mind for IT leaders. Here’s what I can tell you: What CIOs want for Christmas is a Chief Process Officer (CPO).
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Enterprise CMS and the Internal Customer Experience
Digital tools and social media are effective channels for delivering an integrated customer experience, but they cannot serve as the foundation of your overarching customer experience strategy. Even your products and services are not the cornerstone of the customer experience you deliver. That distinction lies with your employees.
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Why You Need a Records Management Foundation for SharePoint
When it comes to enterprise compliance and records management (GRC), collaboration isn’t usually the first word that comes to mind. In fact, "collaborative records management" sounds like a compliance nightmare. This is precisely why you need a good records management foundation, before moving into social business.
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Putting the "E" in Enterprise Content Management: What Does "Enterprise" Really Mean?
When it comes to thinking about the enterprise, the whole is greater than the sum of its parts. The Gestalt school theorists saw "objects as perceived within an environment according to all of their elements working together.
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ECM + WCM = Your Portal Strategy
In this economy, organizations are taking the opportunity to position or reposition their Web presence to a more customer-centric view. One approach is to envision the Web presence as an enterprise information portal. Enterprise information portals are frameworks to integrate staff, information, clients and processes across organizational boundaries.
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