Articles
Tag: knowledge management
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One Business Outcome of the Pandemic: Organizational Knowledge Loss
Businesses lost intellectual capital and organizational knowledge when they laid off, furloughed or reduced workers' hours due to the pandemic.
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Microsoft’s Project Cortex Wants You to Hire a Knowledge Manager
As part of Microsoft’s Project Cortex rollout, Microsoft is advocating for new knowledge management positions, staffed by living, breathing human beings.
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Where Have All the Experts Gone? The Hunt for Corporate Expertise
One of the many complications with COVID-19 planning is that from month to month the expertise resources of your organization will change.
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Knowledge Management Remains a Great Challenge for Many Organizations
How can an organization's teams successfully manage knowledge through a crisis and beyond? One organization shares its strategies.
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The State of Knowledge Management in 2020
The field of Knowledge Management (KM) is constantly changing, and adding to its arsenal of tools, technologies and objectives. Here is where we're at.
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Why You Need A Knowledge Scaffolding For Top Digital Experiences
While many organizations attempt to solve knowledge management problems by adding new technologies, the real solution lies in getting back to basics.
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2018 Contributors of the Year: Jed Cawthorne
A profile of one of CMSWire's contributors of the years: Jed Cawthorne.
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6 Strategies for Measuring the Success of Your Digital Workplace
In our current climate of unprecedented access to data, the majority of digital workplaces continue to chug along on intuition and crossed fingers.
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AI Can Help Ease the Workplace Transition From Baby Boomers to Millennials
AI can help provide crucial context and bridge information gaps as baby boomers retire and millennials enter the workforce.
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How to Build a Blueprint for Your Corporate Memory
Technology gives us more options for communication and collaboration than ever before, but it comes at a cost.
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Karen Downs: Align Your Intranet to Business Outcomes and the Funding Will Follow
Karen Downs of H&R Block discusses the importance of intranet benchmarking and proving business value in our latest Digital Workplace Leader profile.
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Front-Line Workers: The Untapped Knowledge Workers in Your Midst
Front-line workers are forcing us to rethink who our business's "knowledge workers" are through documentation of the customer experience up close.
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The Missing Link for Digital Transformation Success? People
Digital transformation plans all too often focus on technology alone. While tech plays a part, without the right people, you're initiative will go nowhere
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Shelf: The Startup Disrupting the Knowledge Management Space
Twenty years ago, an office meant more or less the same thing for everyone: Employees worked in the same building, relying on a paper filing systems to organize their past and present projects.
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