Articles
When looking at content in an enterprise, there are three basic types of content: collaborative, archival and transactional.
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Until the tools and new best practices on using them evolve, it is up to leaders to see the communication challenges and step in when things go wrong.
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As a leader, you need to establish a foundation that helps your people stay grounded, at least in their work life.
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Finding the right balance between the physical and virtual workplace will determine our success in the eventual new normal.
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Those digital pain points you’ve been noticing recently? They’re not happening because everyone’s working remotely, they're just more visible because of that.
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The saying, “If it ain’t broke, don’t fix it” is often used as an excuse to not update technology. But sometimes you won't know it's broken until it's too late.
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Now is the time to become experts in remote collaboration, so experiment. Don't rule things out. Let productivity determine the right solution, then scale.
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Stop me if this sounds familiar: a system gets upgraded to make things easier for the business at the expense of the people who use the system.
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Get the essentials right with your content management systems. From there you can build and expand. That is how you do digital.
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I finally figured out what it was about SharePoint that has always bothered me: SharePoint was built by IT for IT.
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We've seen a push towards low-code solutions over the last two decades. While they can offer quick wins, low code may not always be right for your organization.
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ARMA InfoGov 2019 focused on building an engaged community that is looking to the future.
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The difference between UX success stories and UX horror stories is pretty clear.
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Businesses need to make intelligent choices about how they use the customer data they collect and how long they store it.
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