Articles
Tag: mediafunnel
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Customizing Customer Service Across Social Media with MediaFunnel
Looking for best practices for how to deliver the best possible brand experience to customers and prospects in the social channel? Today is your lucky day. MediaFunnel, a social media management platform has released a set of innovative, customizable customer service quality assurance protocols designed to do just that.
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NetBase Brings Social Engagement Tools to SAP's CRM Platform
Social media moves at the speed of conversation, multiplied by zillions of users. To better act on all that chattering, NetBase is now offering engagement tools to resolve issues that its “sentiment analysis” has uncovered. One of the first to integrate the new service is SAP, which has been
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MediaFunnel Consolidates Social Media Marketing Activities
MediaFunnel, the “Team Tool for Social Media” previously known as TweetFunnel, has rebranded to reflect the company’s focus on providing a single interface from which businesses can manage all of their social media channels. All Together, Now Imagine a funnel. Toss all of the social media outlets you utilize
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