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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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Google Adds AI Visibility Reports to Search Console
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Sitecore Acquires Scrunch to Boost AI Search Visibility
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Veracity Over Volume: Stay Standing During the Great Content Collapse
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Two rolling suitcases sit near a large airport terminal window as a passenger jet takes off in the background. One suitcase is bright yellow, while the other is silver and topped with a hat and sunglasses, evoking leisure travel and vacation planning.
The Purchase Signal Most Brands Are Ignoring: The Booked Trip
A small autonomous delivery robot travels along a city street at dusk, illuminated by surrounding lights and vehicle headlights. Motion blur in the background emphasizes movement as the four-wheeled robot, carrying a small orange safety flag, navigates an urban environment independently.
Why Customer Experience Is Now Your AI Visibility Strategy
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Figma Make Brings Visual Editing to Live Codebases
Stacked tiles featuring the Salesforce cloud logo on a blue background, illustrating the brand’s platform ecosystem and identity.
Salesforce Acquires Contentful to Power Agentforce Content
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Is Context Engineering the New AEO Secret Sauce?
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What Is Customer Effort Score (CES)? Definition, Benchmarks and How to Improve It
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Articles Tagged "Politics"

Editorial
Article
Customer Experience
Record-Low Sentiment Is Rewriting the Customer Experience Playbook
Editorial
Article
Digital Experience
Tech’s Winners and Losers From Trump’s Election Win
Editorial
Article
Digital Experience
Meta's Quiet Election Shift: Why Stepping Back From Politics Is a Win
Editorial
Article
Digital Experience
YouTube's Russia-Funded Political Video Crisis Will Only Spiral From Here
Editorial
Article
Digital Marketing
When Corporate Values, Customer Values and Politics Meet, What Happens to the Customer Experience?
Editorial
Article
Digital Marketing
Should Brands Wade Into the Political Fray?
Editorial
Article
Digital Experience
Social Media Etiquette for Our Hyper-Partisan Era
Editorial
Article
Digital Workplace
Politics Are Taking a Toll on Workplace Productivity: Here's What to Do
News
Article
Leadership
Trump, Clinton & Tech's Take on the Polarizing US Presidential Race
Feature
Article
Analytics
Democrats Tweet, Republicans Like and Other Fun Election Facts
Feature
Article
Social Media
Facebook & Philippine Government Accused of Moving Fan Page Followers
Feature
Article
Web CMS
Open Web Vancouver: Hijacked by Pirates
Feature
Article
Web Publishing
Blogging Down the Walls of Politics
Feature
Article
Web Content
Web 2.0 is Changing the Face of the Political Convention
Feature
Article
Web 2.0
Sunlight Labs API: Mashup Your Local Congressman
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For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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