Articles
Tag: supply chain management
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Delivering Customer Experience in the Supply Chain
Supply chain management used to be all about cost control. But like many industries before it, supply chain now competes on the customer experience it delivers.
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Business Innovation Is Moving to the Edge
Supply chain management is taking advantage of technologies like blockchain, IoT and cloud computing to deliver new value to customers.
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Transform the Global Supply Chain with Multi-Party Innovation
How can companies ensure their products are ethically sourced without contributing to even greater corruption and economic hardship?
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How Amazon's Robot Army Is Driving Customer Experience
I bought a Fitbit Charge 2 last month from Amazon. As I researched models online, I received an offer for an Amazon Prime trial, including free shipping and more, so I signed up. The Fitbit shipped that day and arrived on my doorstep the next — talk about instant gratification.
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How Supply Chains Deliver the Ultimate Customer Experience
If you're like me, salt, carbs, pizza, wine and chocolate make up your five food groups. Which means, like me, you probably don't think too much about the safety of what you are consuming. But we all should.
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At the Edge of Impossible
Consider Doctor Who’s Clara, the Man of La Mancha’s dream and Star Trek’s deflector shields. What do they have in common? All are impossible … or are they? At the beginning of this year, I looked at technology trends and made some predictions. For one trend, I cited fictitious
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