Articles
TouchCommerce has developed a customer service bot enhanced with targeting, routing and analytics capabilities that is also smart enough to pass a service request on to a human agent when necessary.
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You can’t beat the ubiquity of text messaging. It works on every phone, even those you have to flip to close.
But such technology is still untapped by some businesses when it comes to reaching out to customers. Agoura Hills, Calif.-based TouchCommerce, a provider of online engagement solutions, thinks businesses
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TouchCommerce, a provider of online interaction optimization solutions, is out with a new product to help companies better use the fire hose of social media to their advantage.
TouchSocial is a new option in the TouchCommerce product suite.
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The latest in surveys, integrations, acquisitions, communications, marketing, beacons and appointments from the Grape State, the Holy Land, the Beaver State, Tigerstaden and the Codfish State.
Enterprises Get a Piece of the Act-On
Act-On Software, a marketing automation company, released Act-On for Enterprise.
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There's plenty of news to share this week: Showpad's new features, Brainshark's new filters, Widen's integration with ProofHQ and CDNify's free SSL. Welcome Real-time launches its location service and Savo reveals digital postcards.
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If it's time for a change, we've got a shopping list of hot jobs for you to browse. Our bi-weekly featured jobs list is a great collection of opportunities spanning specialties and continents. Here's who's hiring this week (and if you're hiring, post your job openings here). Business/Executive Vice President of Channel Sales at ASG (Naples, FL) :
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