Articles
Tag: voice assistant
-
How Healthcare Providers Are Looking to Improve Customer Experience
With rising expectations from patients, healthcare providers are taking a page out of retail's playbook on how to improve customer experience.
Continue reading...
-
New Data Indicates People Don't Use Chatbots Like We Think
While chatbot usage is on the rise, new data from Gartner shows consumers using this new technology differently than expected.
Continue reading...
-
OK Google, What Does the Future of Marketing Look Like?
Interactive voice technology is set to transform brand-to-consumer conversations. Do you have a voice marketing strategy?
Continue reading...
-
7 Things Businesses Should Know About Alexa in the Workplace
Alexa and other virtual assistants are coming to your workplace. Here is what you need to know.
Continue reading...
-
10 Artificial Intelligence-Driven Technology Trends for 2018
In 2018, organizations will turn to AI-driven technology for a ompetitive edge
Continue reading...
-
Amazon's Alexa for Business Takes on the Workplace
Alexa for Business brings the popular voice-enabled assistant into the workplace
Continue reading...
-
It's Time to Get Serious About Voice
Voice is the next big interface. Now is the time to develop a voice strategy and dive into voice-enabled commerce.
Continue reading...
-
Intelligent Virtual Assistants: Improving, But Still Not AI
[24]7, provider of intent-driven customer experience applications, rolled out AIVA, its conversational virtual agent for self-service in mid-August. It was just the latest move in the growing self-service customer experience space.
Continue reading...